By accessing, transacting Reward Points, or using any aspect of the Program or Website, the Company agrees to be bound by these Terms and Conditions of Use and the terms, conditions, disclaimers and limitations of liability posted in the rewards page by the Administrator on the Website. The Organizer reserves the right to amend or update any of these Terms and Conditions of Use at any time without providing notice to the Company. By using the Website, the Company acknowledges that he or she has read and understood these Terms and Conditions of Use.
This Program is open to a Company registered in the T-Mobile Channel Partner Program under an active T-Mobile Primary Partner or a Company contracted directly with T-Mobile on a National Direct Agreement.
The Program and its benefits are offered at the discretion of the Organizer, and the Organizer has the right to terminate the Program or to change the Program terms and conditions (including these Terms and Conditions of Use), rules, benefits, conditions of participation or rewards levels, in whole or in part, at any time, with or without notice. It is the Company’s responsibility to maintain his or her knowledge of these Terms and Conditions of Use.
Participation constitutes full and unconditional acceptance of these Terms and Conditions of Use. Any failure by a Company to follow the rules of the Program or these Terms and Conditions of Use, any abuse of the Program, any conduct detrimental to the interests of either the Organizer or the Administrator, or any misrepresentation of any information furnished to the Organizer or the Administrator may result in the termination of Company participation in the Program, the termination of the Company’s account and the cancellation of accrued Reward Points and/or benefits.
The Administrator may collect personal data which each Company provides when Company registers for the Program. The purpose(s) for which such personal data is collected and the way in which it is used is set out in the Privacy Policy found on the Website. By checking the ‘accept terms and conditions’ box on the Website, you agree to such use and acknowledge that you have read and accept the Privacy Policy.
A Company earns reward points by completing activities outlined in the Partner Power Up Company Rewards guidelines and by selling a minimum of 100 activations in a quarter. Qualifying activations must have a price plan of >/= $10 MRC as reported by T-Mobile for Business Partner Program.
Reward Points will be awarded to each Company in the month following the end of the quarter.
From time to time Reward Points awarded or transacted may be audited and in the event that an audit reveals discrepancies or possible violations, the processing of further award redemption requests may be delayed pending completion of the audit and pending the outcome of any corrections to be applied.
Company may opt to either:
Reward Points will expire after 12 months of allocation to the Company’s account unless redemptions are made within that 12 month period.
Reward Points will be automatically credited to a Company’s account on redemption of an instant points voucher code. Codes must be redeemed prior to the published expiry date.
Company may opt to either:
Rewards Points must be redeemed via the Website.
Reward Points may only be redeemed at www.tfbpoweruprewards.com.
Reward Points cannot be redeemed for cash, check, bank deposit or any other kind of payment by the Organizer to the Company.
Company may not pool, transfer or combine Reward Points with any other Company or person in order to redeem Rewards.
Company may not combine cash, checks, bank deposits or any other kind of payment with Reward Points to redeem Rewards. Rewards can only be redeemed by using Reward Points.
Experience Rewards will be fulfilled by the Company’s direct arrangement with the Experience Reward supplier, in accordance with each Company supplier’s terms and conditions, availability, lead-time and capability.
The Administrator and its suppliers each reserve the right to remove or include any Reward from the range available to Company at its discretion and Company may not rely upon the continued availability of a Reward category or Company Reward.
The Administrator will endeavor to honor any Rewards that have already been ordered by a Company prior to any price alterations.
The delivery of Rewards will be made to Company by the supplier(s) engaged by the Administrator. Shipping and delivery lead times vary.
The delivery of all Rewards will be made to the address as supplied by the Company or the Organizer at the time of order. The delivery address for Rewards should be to an address where the Reward can be signed for if necessary. If a delivery is unsuccessful for any reason, the Company will be responsible for supplying alternative delivery information to the supplier. Any costs of arranging re-shipment and handling of undelivered items will be passed on to the Company or the Organizer. Lead times for any re-delivery will be at the discretion of the supplier.
If your reward arrives faulty or damaged, please contact [email protected] with your order reference and proof of damage within 24 hours of delivery. Our suppliers are only able to replace damaged or faulty rewards, if we are notified within 24 hours of the delivery date. Any claims made outside of this period may incur additional fees, which will be deducted from your points balance or invoiced to you directly for payment.
Please note that if your product is returned for testing and no fault is found, you may be charged for the collection and reshipment fee to send the item back out to you. Our supplier will not issue a credit for any products which are not found faulty.
Each Company acknowledges that some Rewards are not returnable and non-refundable.
Once the Reward has been received by the Company, provided there is no damage or fault at the time of delivery, the Company accepts all risks for the Reward and will need to contact the manufacturer if a fault develops at a later stage as per the manufacturer’s warranty terms and conditions.
For orders of Rewards shipped by tracked delivery, the supplier will provide a proof of delivery document or other supporting information within 2 weeks upon inquiry of any order disputes. Courier companies will only normally provide proof of delivery for a period of up to 2 to 3 months. Company must report any order disputes as early as possible. If any order dispute is raised after 2 months from the date of shipment, proof of delivery documents may not be available and neither The Administrator nor its supplier(s) will accept any liability to the Company in respect of any such dispute.
The Organizer or the Administrator reserves the right in its sole discretion to cancel or suspend the Program at any time.
Company will be given written notice of Program termination and all Reward Points must be redeemed within 30 days following such written notice. Any Rew
